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Our call center’s technology should fit your business requirements and never duplicate them. Because of this, Belize National Call Center, LLC. partners with leading industry technology solutions and continually evaluates the market to find the newest innovations.
Our call center’s technology should fit your business requirements and never duplicate them. Because of this, Belize National Call Center, LLC. partners with leading industry technology solutions and continually evaluates the market to find the newest innovations.
BNCC sites are connected through a gigabit LAN extender creating a redundant fiber ring. Belize National Call Center, LLC. takes network security seriously and contracts with a 24/7 SOC team to ensure our network endpoints are continually monitored.
Our operations facilities in Belize boast an APC UPS battery backup system as well as a diesel generator with automatic cutover. Belize gets it’s internet connectivity through ARCOS-1, which is a fiber ring that circles the Caribbean. The ring itself is redundant so if a portion goes down, traffic is routed in the other direction.
All Belize National Call Center locations are equipped with 24/7 security, access control, cameras, and network infrastructure to ensure reliability and redundancy. All workstations have Windows 10 with dual monitors for maximum effectiveness.
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