ELSIE GRAY

ELSIE GRAYVICE PRESIDENT OF COMMUNICATIONS

Elsie Gray has been a part of the BPO and contact center industry for over 12 years. She started at an entry-level position as a phone customer service representative and quickly elevated to various management roles in operations and client services. Her genuine desire to excel serves as an inspiration to the team to meet and exceed KPIs and deliver exemplary quality service in a highly demanding and fast-paced environment. In addition, Elsie firmly believes that the success of a great company heavily relies on its core values and unique culture. Her professional passion for ensuring successful leadership and operational excellence helps to focus the employees to practice integrity, honesty, and transparency in their daily interactions.